We can help

If you are a young person having difficulties with day-to-day things and you need help you can either simply text, email, telephone or just drop in to the Newtown office.  Our staff can help, they understand the difficulties that young people face and they can help you to get through.

facebookBy phone: 01686 722222

email: hello@smallsteps.wales

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How I can help myself? 

Influencing positive mental health…

It’s really well known that certain life style factors contribute to wellbeing.  Think about healthier diet exercise and sleeping patterns. Don’t bottle it up, speak to a mate or tutor at college, make an appointment to see your G.P. Alternatively you could cut down on caffeine late at night, reduce energy drinks. You could research mental health and wellbeing on line.

How can I help someone else? 

Info for parents; How to support / how to refer / Talk to us.

If you want help for a son or daughter and are unclear on how to go about this.  Why not give us a call we offer professional, confidential friendly advice on how you might go about getting the help you require. Alternatively the young person could simply self-refer by calling Small Steps on 01686 722222 or contact us by email hello@smallsteps.wales or send us a message via The Small Steps Project Facebook Page.  Another option you might consider is to speak with your local GP.


Info for friends;  I am worried about my friend; How to support/ top tips on what to say.

If it is a family member or close friend you are concerned about, they might not want to talk to you.   Try not to take this too personally talking to someone you love can be difficult as they might be worried they are hurting you. It is important to keep being open and honest and telling them that you care. It may also be helpful to give them information of organisations or people they can reach out to.

Keeping yourself ok / Talk to someone.

There are some general strategies that you can use to help:

  • Listen without making judgements and concentrate on their needs in that moment
  • Ask them what would help them.
  • Reassure and signpost to practical information or resources.
  • Avoid confrontation.
  • Ask if there is someone they would like you to contact.
  • Encourage them to seek appropriate professional help.
  • If they have hurt themselves, make sure they get the first aid they need.

Keeping yourself safe

Get through the next 5 minutes. Taking things minute by minute can help make things more bearable.. Reward yourself for each 5 minutes that pass.

Remove anything you could use to harm yourself or ask someone else to remove these for you. If you’re in an unsafe location, move away.

If you have a safety plan or crisis plan… follow it.

Tell someone how you’re feeling. Whether it’s a friend, family member or even a pet, telling someone else how you are feeling can help you to feel less alone and more in control. You could also contact your local GP for help and advice, they will also signpost you to the best services.

Understanding Mental Health; 

 If you’ve been diagnosed with a mental health problem you might be looking for information on your diagnosis, treatment options and where to go for support.

Our information pages will help you learn more. Poor mental health can present in many ways. You may be experiencing distress, low mood, anxiety, tiredness or unable to sleep, lack of motivation, lack of concentration.  Sometimes these pass and you may just need some reassurance talking with Small Steps can make that difference.  Sometimes these symptoms don’t seem to go away and it may be the case you speak with your doctor who might advise a formal assessment.

To help understand mental health diagnosis you could click on the links below.